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[A speed dating-esque conversation game. Students are put into pairs. One is the hotel staff, the other is the customer. They are given a deck of cards. They turn over the card to see the complaint, and then have to enact the conversation. They are given one minute (on a timer), and then at the end of the minute, the buzzer goes off, and they have to change seats to find a new partner, and discuss a new card.
I used this to supplement Life Elementary Textbook 11E Your Feedback p.137. But I think it could also work for a general speaking lesson.
Before doing this activity, I first introduced my students to the useful phrases for complaining found at Tim's Free English Lesson Plans. ]
There’s a cockroach in your room.
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The Wi-Fi is too slow.
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The room is not clean.
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The room next door is being noisy.
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The food is bad.
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The room is too hot.
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The television isn’t working.
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The staff is rude.
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The bill is wrong.
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You think the cleaning staff has stolen something.
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