Answering the Phone
Hello, Carla Rodriguez Speaking
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Answering the Phone
Good morning, Tiger Ltd.
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Making Contact
I’d like to speak to Martin Krause, please.
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Making Contact
Could I have the sales department, please?
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Identifying Yourself
This is Karin Nordby.
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Identifying Yourself
My name’s Karin Nordby.
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Identifying Yourself
Karin Nordby Speaking.
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Stating Your Purpose
I’m calling about…
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Stating Your Purpose
The reason I’m calling is…
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Making Arrangements
Could we meet on Monday at 11:00?
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Making Arrangements
How about June 12th?
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Making Arrangements
What about June 12th?
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Making Arrangements
Is 9:30 convenient?
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Making Arrangements
Is 9:30 OK?
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Responding
That’s fine for me.
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Responding
That’s OK for me.
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Responding
Sorry, I can’t make it then.
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Responding
No problem.
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Closing
Good. So I’ll see you on the 8th.
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Closing
Thank you. Goodbye.
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Closing
Right.
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Closing
OK, then.
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Closing
That’s great, I’ll see you on the 8th
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Changing Arrangements
I’m afraid I can’t come on Friday. I’m very busy that day.
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Changing Arrangements
I’m sorry, I can’t make it on Tuesday. I’ve got something on that morning.
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Changing Arrangements
We’ve got an appointment for ten o’clock, but I’m afraid something’s come up.
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Changing Arrangements
Could we fix another time?
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