Market Leader: Intermediate Unit 4 Organisation p.37

(Supplementary Materials for Specific Textbooks--Market Leader Intermediate)

Vocabulary Cards for Exercise A: drive, docs, pub

Vocabulary Cards for Exercise C: drive, docs, pub

subsidiary	A company which is at least half-owned by another company	factory / plant	a large building or group of buildings where goods are made (using machinery)
call centre	an office where people answer questions and make sales over the phone	service centre	a place where faulty products are mended
headquarters	the main office or building of a company	distribution centre	a building from which goods or supplies are sent to factories, shops or customers
warehouse	a building for storing goods in large quantities	outlet	a place through which products are sold

subsidiary	A company which is at least half-owned by another company	factory / plant	a large building or group of buildings where goods are made (using machinery)
call centre	an office where people answer questions and make sales over the phone	service centre	a place where faulty products are mended
headquarters	the main office or building of a company	distribution centre	a building from which goods or supplies are sent to factories, shops or customers
warehouse	a building for storing goods in large quantities	outlet	a place through which products are sold

R&D	people research and develop new products	Customer Services	answer calls from customers
Human Resources	recruit staff	Sales and Marketing	sell products or services
Production	make products	Finance	find the money to invest in new activities
Administration	do paperwork	Legal	deal with contracts, regulations and any disputes involving the company
Logistics	managing incoming supplies, warehouse stocks, and the way products are moved around	Public Relations	deal with journalists’ enquiries and the public
IT	Information Technology: run computer systems